Privacy notice

This notice explains what personal information NILE.COM (a private joint stock company) collects through this website, why we collect it, and what choices you have. We keep it short and plain on purpose.

What we collect

You can browse this website without telling us who you are. We only collect personal information when you choose to send us a message or request a demo through our contact form. The form asks for your name, email address, phone number, company name and your message. We also record which product or page the request came from and the language you were using, so we can route and answer it correctly.

Why we use it

We use this information only to answer your request — for example, to reply to your question, arrange a demo or follow up on the conversation you started. We do not use it for unrelated marketing, and we do not add you to a mailing list unless you ask us to.

Where it is stored and who can see it

Your request is stored in this website’s own database, which is hosted with our cloud providers. Only authorised NILE.COM staff can read it. Like most websites, our hosting provider may also keep standard technical logs, such as IP addresses, for security and to keep the service running. We may process your IP address briefly to protect the contact form from abuse.

How long we keep it

We keep your request until it has been handled, and afterwards only for as long as we need it to follow up with you. You can ask us to delete it at any time, and we will.

We do not sell your data

We never sell, rent or trade your personal information. We do not share it with third parties for their own marketing.

Cookies and local storage

This website does not use advertising cookies, and it does not use analytics or tracking tools. The only thing we store on your device is your light or dark theme preference, kept in your browser’s local storage so the site looks the way you chose on your next visit. You can clear it at any time from your browser settings. If we ever add analytics, we will update this notice first.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To make any privacy request, email info@nilecom.com.eg and tell us what you would like us to do.

Changes to this notice

If we change how we handle personal information, we will update this page before the change takes effect.